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What customer support options are available beyond 24/7 chat?
Casino.Guru will never ask for payments or access to your accounts to complete KYC. Consequently, the complaint was marked as “unresolved,” with the hope that the casino’s rating decrease might prompt a response in the future. However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.
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Wino Casino – Player’s withdrawal has been delayed.
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Withdrawal
We’re glad to hear that you found our support team very good and capable of solving your problem. We are delighted to hear that you enjoy the casino experience and that our customer service met your expectations. We recognize how important transparency, consistency, and respectful communication are, particularly when a player has made a clear decision regarding their account.We encourage you to reach out directly so your concerns can be formally received and addressed through the appropriate channel. Situations involving account status, documentation, and transaction timelines can understandably feel stressful when responses seem delayed or unclear. We understand how exhausting and frustrating this experience has been for you.We regret that your interactions with support and the overall process did not meet your expectations. This raises serious red flags regarding player protection and responsible gambling.
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Casino representatives at the site can be reached via an online live support. For players to flourish in the long run, a support is needed that is easily accessible and accommodating when they meet the players’ requests and questions. Wino does not offer any no deposit bonus at this time. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
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They are 100% correct and work perfectly at all legitimate online casinos. They rejected withdrawal stole money with crypto deposit and now they threw out of casino without any reason Because, as you probably know, some players claim a casino “won’t pay” simply because they had to wait 48 hours for verification. It says here that the withdrawal time limit is 36 hours and it starts from the moment the kyc account is confirmed, it’s been a week now